Last updated 2026. This policy applies to buenaparkwaterdamagepros.com, operated by Buena Park Water Damage Pros at 6122 Orangethorpe Ave, Buena Park, CA 90620.
Call-Only Service
This website does not contain forms and does not ask you to submit personal information online. To reach us, you call (714) 515-1308 or email [email protected].
Call Recording Notice
Calls to our line may be recorded for quality and training purposes. By continuing a call after hearing this notice, you agree to the recording.
Information We Receive When You Call
- Your phone number, as delivered by your carrier.
- The details you give us, such as your address, the type of damage and your insurance carrier's name if you choose to share it.
- A recording of the call, as described above.
How We Use Information
We use call information to understand your situation, connect you with a restoration professional, provide the service you requested and review call quality. We use the address you give us to dispatch a crew to the right property.
Website Data
Like most sites, the web server may log technical information such as your browser type and the pages you visited. We do not use that information to identify you personally. This site loads fonts from Google Fonts and an embedded Google map, which may receive your IP address when those elements load.
Sharing
We share call details with the restoration professional assigned to your job so they can reach you and perform the work. We may disclose information when required by law.
Your Choices
You can ask us to correct or delete information we hold about you by emailing [email protected]. Tell us at the start of a call if you do not want it recorded, and we will explain the options.
Children
This site is intended for adults who own or manage property. We do not knowingly collect information from children.
Changes
We may update this policy from time to time. The date at the top shows the latest revision.
Contact
Questions about this policy can be sent to [email protected] or by calling (714) 515-1308.